YES! We offer FREE software which can collect the meter readings automatically from your network connected printers/copiers. If you would like more information on this service please contact Nicolette Barbitta by e-mail at firstname.lastname@example.org or phone (530) 230-4809.
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Also verify that you are hitting the “SUBMIT” button at the top of the page after entering in your meter. If you continue to have this issue, please call our office.
- Call a RMC support technician at 1-800-990-6899.
- Then Click Here >
- Enter the 6 digit code given to you by your RMC support technician.
- Contact your company’s internal IT support
- Click here for a troubleshooting guide
- Then same steps 1-3 that are on the page already
- Canon ImageRunner – none specified – try any department ID first – if unknown a service call needs to be placed to clear the password
- Canon IR Advanced – System Manager ID: 7654321 PIN: 7654321
- Ricoh – Login User Name: admin Password: *Blank / password
- Samsung A3 – User Name: admin Password: $amsung1
- Samsung A4 – User Name: admin Password:1111 (console) / sec00000 (web interface)
- Samsung Printers – Username: Admin Password: sec00000