Many organizations implement document management software simply to reduce paper costs and digitize archives. Leading organizations, however, have moved beyond basic document storage - they-re using ECM as a tool to re-engineer core business processes.

By adding powerful workflows, web forms and mobile access to existing archives, businesses are turning static document repositories into a central business process automation hub that can manage and report on every task, decision and update in any given process - on any device.

This trend report describes how leading organizations have navigated this shift to dramatically impact the efficiency of invoice processing, case management, contract management and more.

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