PRESS RELEASE: RMC Expands in Southern Oregon

 

 

Acquisition of Discovery Business Systems is a win-win

 

Change in business is challenging unless it is accomplished in the spirit of cooperation for mutual benefit. Such is the case with the recent purchase of Discovery Business Systems by Ray Morgan Company.

 

After serving their customers faithfully, Discovery owners John & Angie Mytinger have decided to pursue other opportunities, saying: “Our #1 objective is to make this transition as smooth as possible for our valued customers.” The Mytingers carefully considered various offers and in the end determined Ray Morgan Company would best support the Medford community.

 

Ray Morgan Company’s commitment to the Mytingers and to their customers is to continue in the tradition of excellent service and community involvement, a commitment enthusiastically promoted by RMC Northwest Regional Manager Dan Garske.  Providing the very best in Canon product innovation, Ray Morgan is nationally rated as one of the best customer service organizations in the industry. In fact, a customer service survey by Net Promoter gives RMC an 85% average score, compared to Apple at 72%, Costco at 77% and Trader Joe’s at 82%.  

 

Also, “Ray Morgan Company is the only dealer in our service area to earn the PROs Elite 100 certification,” noted RMC President Greg Martin. “That means throughout southern Oregon, northern and central California, and western Nevada, Ray Morgan is the only dealer honored by the PROs Elite certification. We are delighted to work with Discovery to transition service to those Medford businesses that rely on excellent customer service.”

 

The new location for the Ray Morgan Company in Medford is: 4044 Crater Lake Avenue. The local phone number remains 245-3545. 

 

Headquartered in Chico and established 56 years ago, Ray Morgan Company specializes in helping customers cut costs and increase document management efficiencies by providing technology solutions through 16 branch offices.

 

RMC generates $50 million in annual sales revenue, maintains $5 million in local inventory, and employs 260 first-rate individuals including 75 highly-trained and tenured service technicians. The ProIT division offers professional services: a  staff of network engineers and a helpdesk offering real time consultation. RMC rapid response and doing the job right the first time combine to insure continuous, productive operations!

 

 

 

For more information contact:

Allan Erickson

Ray Morgan Company

800-640-6065